B2BSprout is committed to protecting your privacy. Please read our policy to understand how your personal information will be used while on our sites and how we work to make your online experience with us secure.
Information Collection and Use
B2BSprout collects information in several ways and on different points on B2BSprout and branded websites. We act as an agent to collect data for some of our partners. When filling out subscription forms, visitors are required to fill out personal data (name, title, company, address, telephone, fax, email and various industry questions specific to the demographic interests). The data collected is then securely passed to our partner or their agent for fulfillment.
B2BSprout and its' branded sites collect opt-in email addresses which may be used for periodic email messages announcing additions to the B2BSprout site and/or promoting 3rd party entities. Users have a choice to opt in for none, one, or both types of periodic email messages. Users who opt in to receive B2BSprout announcements only will never have their email addresses sold, shared, or rented. Businesses may purchase the right to mail to those users who have opted to receive 3rd party promotional messages, however, those mailing will be done by B2BSprout and the users' email addresses will never be released to the 3rd party. In all cases, email list subscribers are given the opportunity to opt-out on each mailing.
Where personal data is collected on our sites, B2BSprout attempts to provide a link to this policy.
From time to time, a cookie may be sent from a B2BSprout website to a user's hard drive. Cookies remember information about the user to be recalled at a later time. Cookies are commonly used to customize pages for you based on your browser type or other preferences or information you may have provided the website.
If a user chooses not to accept cookies they may still use our sites, however cookies enable us to track and target the interests or preferences of our users to enhance their experience while on our site.
IP addresses are used to analyze trends, administer the website, track user movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
There may be several publication qualification forms that are linked directly on our partner's site. Although we strongly encourage our partners to employ similar security measures, we cannot be responsible for the privacy practices of other sites. This privacy statement applies solely to information collected by B2BSprout's website.
B2BSprout's B2BSprout website offers a periodic newsletter to which visitors may opt to subscribe. To register for this newsletter we ask for contact information such as name and email address. This information will not be sold, shared or rented.
B2BSprout takes every precaution to protect user information. When users submit sensitive information via B2BSprout or branded websites the information is protected both online and offline.
While B2BSprout will work very hard to maintain secure sites, no data transmission on the Internet can be guaranteed.
Notification of Policy Changes
B2BSprout is committed to safeguarding your privacy online. As this policy may change from time to time we encourage you to check back periodically.
Given the nature of email and various email deliverability issues, which are out of our control - we guarantee minimum 85% on email deliverability on rolling out campaign according to CAN SPAM Act and 90% on other data accuracy with all contacts that are delivered to the client (for the List Acquisition Service). You have to send emails via a professional email service provider or from a domain/ IP address that is not spam blocked.
Our guarantee is limited to provision of additional emails only; you need to provide us a report of the bounced emails with detail of soft/hard bounce if you have. We will verify those emails on our end, and provide you with additional records to make up for the bounces exceeding the guaranteed limit OR credit note will be issued for your future projects. All email bounces/Data Accuracy concerns should be reported within 30 days from the Date of list Purchase. There will be no refunds on any of our products/services.